Improve internal processes to increase commissioning quality and speed. Create, update, and organize technical documentation for clients and internal teams. Collaborate with technical teams to understand client needs, especially for system configuration and ticket management. Provide first-level technical support to clients and follow up via our ticketing platform. Analyze customer feedback to find opportunities for continuous improvement. Diagnose communication/configuration issues related to Modbus protocols (RTU & TCP) with third-party devices.
What We’re Looking For
Education: Recent graduate from an engineering school in renewable energy or related field.
Technical knowledge
Strong understanding of renewable energy systems (solar PV, energy storage, etc.). Good knowledge of industrial communication protocols, especially Modbus. Familiarity with SCADA, EMS, or similar solutions is a plus. Analytical skills: Ability to analyze data and propose innovative process improvements. Languages: Fluency in French and English, spoken and written. Mindset: Autonomous, proactive, and eager to suggest new ideas. Why Join Us? Hands-on training in all aspects of technical support at Elum Energy. Exposure to innovative renewable energy projects worldwide. A collaborative and dynamic team culture focused on learning and innovation. A meaningful experience in a fast-growing sector that is shaping the future of energy.
Job Requirements
Candidates should be recent graduates from an engineering school in renewable energy or a related field with a strong understanding of renewable energy systems.
Fluency in French and English, along with a proactive mindset, is also required.
