Job Description
Job Responsibilities
* Supervise and coordinate the activities of the Pre-Delivery Inspection (PDI) team to ensure efficient and timely completion of inspections.
* Set quality standards and guidelines for the PDI process, ensuring adherence to manufacturer specifications and company policies.
* Conduct regular inspections of vehicles during the PDI process to identify any defects, discrepancies, or issues that require attention.
* Coordinate with the Quality Assurance department to ensure compliance with quality standards and address any quality-related concerns.
* Monitor and track the progress of PDI activities, ensuring that vehicles are inspected, repaired, and prepared for delivery within the defined timeframes.
* Train and develop PDI technicians on proper inspection techniques, quality standards, and procedures.
* Ensure that PDI technicians have the necessary tools, equipment, and resources to perform their duties effectively.
* Collaborate with the Parts and Service departments to address any parts or service requirements identified during the PDI process.
* Maintain accurate records and documentation of PDI inspections, repairs, and any additional work performed on vehicles.
* Conduct regular meetings with the PDI team to communicate performance expectations, provide feedback, and address any concerns or issues.
* Monitor and analyze key performance indicators (KPIs) related to the PDI process, such as inspection time, rework rate, and customer satisfaction.
* Implement continuous improvement initiatives to enhance the efficiency and effectiveness of the PDI process.
* Ensure compliance with health and safety regulations and promote a safe working environment within the PDI area.
* Collaborate with other departments, such as Sales, Inventory Management, and Logistics, to coordinate vehicle delivery schedules and resolve any delivery-related issues.
* Stay updated on manufacturer requirements, technical bulletins, and industry best practices related to PDI processes and standards.
* Assist in resolving customer complaints or concerns related to vehicle quality or PDI inspections.
* Collaborate with the Training department to provide training and development opportunities for the PDI team.
* Assist in conducting performance evaluations and providing performance feedback to PDI technicians.
* Stay updated on industry trends, new vehicle models, and emerging technologies related to the PDI process.
* Perform other department duties related to his/her position as directed by the Head of the Department
Skills
Qualifications
* Automotive Technology or Mechanical Engineering.
* Certification in Automotive Service Excellence (ASE) for PDI or similar.
* Minimum 5 years relevant experience
* Strong knowledge of automotive systems, PDI processes, and quality control standards.
* Automotive
* Qatar, GCC
* English
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic knowledge of inventory management systems.
* Strong leadership and team management skills, excellent organizational and problem-solving abilities, attention to detail, effective communication and interpersonal skills, ability to work under pressure and meet deadlines.
Skills
* Strong leadership and team management skills, excellent organizational and problem-solving abilities, attention to detail, effective communication and interpersonal skills, ability to work under pressure and meet deadlines.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic knowledge of inventory management systems.
* Knowledge of Lean Manufacturing principles, familiarity with PDI inspection software.
* Familiarity with automotive diagnostic software and data analysis tools
