Job Description

Key Responsibilities;

1. Workshop Supervision

• Oversee daily operations on the workshop floor, ensuring jobs are allocated and executed on time.
• Assign work to technicians, mechanics, electricians, painters, and denters according to their skills.
• Monitor work progress, troubleshoot issues, and ensure timely completion of tasks.
• Ensure workshop cleanliness, safety, and discipline.

1. Quality Control (QC)

• Inspect and verify all vehicles after repairs, painting, denting, and mechanical/electrical works.
• Perform final road tests (where applicable) to confirm repair quality and performance.
• Ensure repairs and services meet company quality standards and customer expectations.
• Identify and rectify any rework issues before delivery.

1. Customer & Team Coordination

• Coordinate with Service Advisors regarding job cards, customer complaints, and work requirements.
• Provide technical guidance and training to workshop staff.
• Assist in diagnosing complex technical issues when required.
• Maintain clear communication between management, service advisors, and floor staff.

1. Reporting & Documentation

• Ensure job cards are completed accurately with all repair details.
• Maintain records of QC reports, rework cases, and technician performance.
• Submit daily/weekly reports to the Workshop Manager/Owner.

Skills

• Leadership and team management skills.
• Strong attention to detail and quality orientation.
• Ability to work under pressure and meet deadlines.
• Good communication and coordination skills (English required, Arabic/Hindi/Urdu is an advantage).

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