Job Description
We are seeking a highly skilled Maintenance Technical Engineer to join our team. As the authorized distributor of Domino industrial printers, you will be responsible for ensuring the installation, maintenance, repair, and technical optimization of industrial coding and marking printers. This role requires strong technical expertise, problem-solving ability, and a hands-on approach to supporting our clients’ production operations.
Key Responsibilities
Installation & Commissioning
- Install, configure, and calibrate Domino industrial printers (CIJ, TIJ, Laser, Thermal Transfer, and Print & Apply systems) at customer sites.
- Integrate printers with production lines, PLCs, and external equipment.
- Conduct acceptance tests and handover documentation for new installations.
Maintenance & Troubleshooting
- Perform preventive maintenance (fluid system checks, filter replacements, cleaning, calibration).
- Execute corrective maintenance on mechanical, electrical, and electronic components.
- Diagnose faults in inkjet systems, laser optics, and printhead assemblies using test equipment.
- Troubleshoot software/firmware issues, network connectivity, and industrial communication protocols (Ethernet/IP, Modbus, OPC-UA, etc.).
- Support fluid management (inks, solvents, make-up) and ensure compliance with Domino’s specifications.
Technical Support & Optimization
- Provide on-site and remote technical assistance to minimize downtime.
- Adjust printer parameters for print quality optimization and speed matching with production lines.
- Implement upgrades, retrofits, and firmware/software updates.
- Conduct root cause analysis of recurring faults and propose corrective action plans.
Documentation & Training
- Prepare detailed service reports, diagnostic logs, and maintenance records.
- Maintain spare parts usage logs and inventory reports.
- Train customer operators and technicians on proper printer operation, care, and first-level troubleshooting.
Continuous Improvement
- Provide technical feedback to the engineering team on equipment performance and customer requirements.
- Support product testing, pilot installations, and demonstrations for new clients.
- Stay up to date with Domino’s technical bulletins, service advisories, and new product launches.
Qualifications & Skills
- Bachelor’s degree or diploma in Mechanical, Electrical, Electronics, or Mechatronics Engineering.
- Hands-on experience in maintaining industrial printing systems, packaging equipment, or automation systems (Domino printer experience preferred).
- Proficient in reading electrical schematics, mechanical drawings, and service manuals.
- Familiar with industrial automation (PLCs, sensors, conveyors, vision systems).
- Strong skills in electronics (PCBs, power supplies, sensors) and mechanical assemblies (gears, bearings, actuators).
- Knowledge of fluids and pneumatics used in inkjet printing systems.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong communication and customer service orientation.
- Flexibility to travel to customer sites and provide after-hours support when needed.
Skills
Experience with printers or other leading industrial coding/marking systems.
Knowledge of inks, solvents, and industrial fluids handling and safety.
Familiarity with industrial IT/OT systems (machine networking, SCADA, MES).
Practical experience with PLC programming or integration (Siemens, Allen-Bradley, Schneider).
Ability to use diagnostic tools such as oscilloscopes, multimeters, pressure gauges, and calibration kits.
Strong organizational skills for scheduling maintenance and managing spare parts inventory.
Project management or field service coordination experience.
Multilingual communication skills are an advantage (for dealing with diverse clients).
Commitment to continuous learning and adapting to new technologies.
