🔹Job Type: Full-Time/Hybrid (3 days on-site / 2 days WFH)
We are looking for a Senior Associate – Application Support to join our team. The role involves supporting business applications, troubleshooting issues, and ensuring smooth operations across stakeholders.
Responsibilities:
- Provide L2/L3 application support and resolve escalated issues within SLA.
- Monitor systems, perform health checks, and support batch processes.
- Deploy code/config changes in pre-production & production.
- Maintain documentation and troubleshooting guides.
- Work closely with IT teams, vendors, and business stakeholders.
- Ensure data security, stability, and continuous improvement.
- Participate in weekend/on-call support on rotation.
Requirements:
- Bachelor’s degree in Computer Science, IT, or related field.
- 4+ years of experience in application/technical support.
- Strong knowledge of SQL / Sybase / Oracle databases.
- Hands-on experience with IT systems, Windows OS, networks & hardware.
- Basic programming knowledge (Java or C++ is a plus).
- Strong troubleshooting, problem-solving, and communication skills.
- Experience in financial/banking systems is a plus.
Key Skills:
Application Support | SQL/Oracle | Troubleshooting | IT Systems | Deployment | Documentation | Stakeholder Management.
📩Apply now by sending your CV to : [email protected]
