Job summary
We are seeking a detail-oriented and results-driven Business Analyst to support the design, implementation, and enhancement of banking products and services.
Qualifications
- Bachelor's degree in Business Administration, Finance, Information Systems, or related field.
- 3+ years of experience as a Business Analyst in the banking or financial services industry.
- Strong knowledge of banking products and operations (e.g., retail banking, loans, payments, compliance).
- Hands-on experience with requirement gathering techniques, documentation standards, and business process modeling.
Responsibilities
- Gather, analyze, and document business requirements from internal stakeholders and translate them into functional specifications.
- Act as a liaison between business units and IT teams to ensure alignment on project goals and deliverables.
- Conduct gap analysis, process mapping, and impact assessments for new initiatives or changes in banking systems.
- Develop BRDs (Business Requirements Documents), FSDs (Functional Specification Documents), and user stories.
- Support project lifecycle activities including UAT planning, test case development, defect tracking, and issue resolution.
- Collaborate with Product Owners, Solution Architects, and QA teams in Agile or Waterfall environments.
- Assist in the implementation of digital banking platforms (e.g., mobile apps, internet banking), core banking systems, or regulatory compliance solutions.
- Monitor key performance indicators (KPIs) and provide post-implementation support and analysis.
Skills
- Excellent communication, stakeholder management, and analytical skills.
- Strong understanding of regulatory and compliance frameworks (e.g., KYC, AML, Basel, etc.) is a plus.
Benefits
- Competitive salary and benefits package.
