Company Description
Teleperformance EG is a multinational French company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007. Our projects serve different industries/Sectors like Travel & Tourism, Technology & Consumer Electronics and Telecommunications.
Role Description
This is a full-time on-site role for a Customer Service Representative at Teleperformance EG in Cairo, Egypt. The role involves handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction.
Qualifications
Grads & UGs are welcome to apply
Proficiency in English [B1+/B2]
Cairo/Giza residents are preferable
Excellent communication and interpersonal skills
Strong problem-solving skills
Customer-oriented mindset and a positive attitude
Previous experience in customer service is a plus
Min Age: 18yo
Benefits
Very attractive salary KPIs in euro equivalent [up to 19K!]
Increasing on basic salary after [6Months]
Sales incentive [5$ per sale]
Social & Medical insurance [400k/Year]
Career path and promotions
Unlimited Bonuses based on performance
Flexibility for internal transfer
Transportation provided
paid training
2 days off
Gym access
Discounts in many stores
VPN line
Locations
New Cairo / Mohndseen / Katamaya
