Company Description
EHAB CENTER is a family-owned business operating in Alexandria, Egypt since 1987. The company has expanded to include six branches in Alexandria, two in Tanta, and two in Cairo, alongside an online store. EHAB CENTER specializes in supplying home appliances and is committed to offering quality products and exceptional service. For more details, visit our online store at https://ehabcenter.com.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Alexandria, Egypt. The Customer Service Representative will be responsible for assisting customers with inquiries, resolving complaints, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include handling customer communications via phone, email, and in-person interactions.
Qualifications
Customer Service Representatives and Customer Support skills- Customer Satisfaction and Customer Service skills
- Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to handle challenging customer situations with patience and professionalism
- Proficiency in using customer service software and tools
