Job Scope
The Technical Consultant is accountable for providing advice and consultancy on services related but not limited to data center and network infrastructure, business continuity, disaster recovery, information and Cyber Security. S/He designs, configures, tests and implements projects.
Main Duties And Responsibilities
- Understand customers’ requirements and propose necessary actions and solutions
- Participate in the design, configuration and implementation of solutions provided to clients
- Take part in the development process of technical specifications related to offered solutions
- Implement software solutions recommending enhancements to systems and services while solving clients’ complaints and inquiries
- Conduct User Acceptance Test with the client on the implemented solution
- Create documentation including implementation, design, best practices and necessary documents
- Provide post implementation support for the implemented solution during the stabilization period
- Follow through the different solutions and implementations to ensure the company methodologies are well maintained highlighting inconsistencies when needed
- Participate in upgrades and programming exercises and implementations
- Deliver technical trainings and promote a professional image of the company at all times
Position Requirements
Education
Bachelor’s degree in Management Information System or any other related field
Experience
