Nirvana Travel and Tourism is hiring dedicated Travel Operation Assistant with the following responsibilities and duties:

• Develop & maintain a healthy customer’s database
• Assess the need of the customer
• Achieve all qualitative & quantities targets
• Follow up on leads generated through research and promotional events
• Create frequent reviews and reports with sales and financial data
• Negotiate/close deals and handle complaints or objections
• Collaborate with team to achieve better results
• Investigate and troubleshoot customer service issues
• Covering all new reservations in cars that are already on the road is the ultimate method of utilizing a

• car to ensure a higher profit margin from each car.
• Monitor runs throughout the day when drivers are on the road
• Scheduling maximum hours in every limousine for present and future reservations will be required to achieve the maximum amount of revenue for the company,
• Manage the team of coordinators and limousine fleet staff.
• Develop standard operating procedures
• Maintain the best quality standards
• Sign contracts with corporates for cooperation long term in coordination with company sales team.
• Handling appointments with corporates for selling our services and tourism packages
• Conduct market research to identify

• selling possibilities and evaluate customer needs
• Target new and existing accounts within the pharma, Oil & Gas, Construction, Government, and Educational sectors for new business.
• Actively seek out new sales opportunities through cold calling, networking, and social mediaو direct mail, email and networking events
• Set up meetings with potential clients and listen to their wishes and concerns.
• To be the vocal point between Transportation department and other departments.
• To take care of all department Admin works ( Correspondences, documentation, .. etc ).
• To represent the Head of Department in case of his absence.

Requirements:

Bachelor degree in any relevant field

2 years of experience in tourism field including holiday packages and administration work

Excellent English level

Excellent communication skills

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