🎯 What You’ll Do:

We are seeking a Customer Service Representative to support our client’s operations. The role involves assisting customers with their online platform, providing coverage for inquiries, and ensuring a smooth experience for logistics clients.

✅ Your core responsibilities:

:• Assist clients with navigating and using the company’s online platform. • Provide timely responses and solutions to customer inquiries. • Support new services by ensuring smooth coverage for client needs. • Work with an internal, user-friendly support system that requires frequent updates. • Collaborate with internal teams to escalate and resolve issues efficiently

.
🔍 What We’re Looking Fo

r:• C2 or Native-level English proficiency. • Full-time availability from 9 AM to 5 PM EST. • Ability to manage and update information in internal systems. • Strong communication and problem-solving skills. • Willingness to complete training provided by the compan

y.
Preferred Skil

ls: • Previous experience in customer support or logistics-related industries. • Familiarity with technology platforms and support systems. • Detail-oriented with the ability to multita

sk.
Personal

ity: • Patient, empathetic, and customer-focused. • Adaptable and resourceful in handling diverse client needs. • Proactive with a strong sense of responsibility. • Team-oriented with a collaborative mind

set.
Software &

Tools • Internal support system (user-friendly platform). • Standard communication and productivity 

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