Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How You Will Contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What You Will Bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience
- Communicating effectively, applying interpersonal skills and taking initiative
More About This Role
The job holder will be leading People Experience Agenda for the Biscuits plant and ensuring executing with excellence for all agenda items:
- Leading Work & Life Operations agenda
- Ensuring compliance with local regulations per market as per labor law.
- Submitting payroll input on monthly basis
- Partnering with the plant People Lead on delivering business agenda
- Leading case management system and ensuring delivering the required service level agreement
- The holder of the position will support implementation of local projects or initiatives.
- HR Shared Services/HR Operations and/or Process Improvement experience preferred
Education / Certifications:
- Bachelor's Degree in Business or HR
Job specific requirements:
- Minimum 3-4 years of experience
- HR Shared Services/HR Operations (plants) experience preferred.
No Relocation support available
Business Unit Summary
Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
