Key Responsibilities:
o Administer and configure document management and business process solutions.
o Monitor and maintain the health and performance of the system, ensuring high availability and reliability.
o Implement and optimize document management workflows and processes
o Develop and customize templates, forms, and automated workflows to meet organizational needs.
o Provide technical support to users of the system, including troubleshooting and resolving issues.
o Conduct training sessions and create documentation to educate staff on best practices
o Ensure that the configurations adhere to legal, regulatory, and organizational compliance requirements.
o Implement and manage security settings to protect sensitive and confidential information.
o Oversee the migration of documents and data into the system from various sources.
o Manage metadata, indexing, and document versioning within the platform to ensure accurate and efficient data retrieval.
o Collaborate with IT and other departments to integrate with other enterprise systems and applications.
o Assist in the development and implementation of interfaces and data exchange processes between and other systems.
o Analyze and assess the effectiveness of document management processes and workflows
o Recommend and implement enhancements to improve efficiency, usability, and functionality.
o Generate and analyze reports related to document usage, workflow efficiency, and system performance
o Provide insights and recommendations based on data to support decision-making and strategic planning.
Skills:
· Strong understanding of document management principles and best practices.
· Experience in configuring and managing document workflows and automated processes.
· Knowledge of compliance, security, and data protection standards.
· Excellent problem-solving skills and attention to detail.
· Effective communication skills and ability to train and support end-users.
. Knowledge of Doxis software and its functionalities it's a plus
