Training Coordinator | Full-Time | Remote (MENA Region)
We are a trusted recruitment partner committed to connecting talented professionals with leading organizations worldwide. On behalf of a growing offshoring call center company, we are seeking a motivated and detail-oriented Training Coordinator to join their team. This is a full-time remote role open to candidates across the MENA region.
About the Role
As a Training Coordinator, you will play a key role in supporting the professional development of employees by coordinating training programs, onboarding initiatives, and skill development activities. You will ensure smooth delivery of training operations, acting as a bridge between trainers, management, and employees to enhance performance and maintain high service standards within the call center environment.
Key Responsibilities
- Coordinate and schedule training sessions for new hires and existing employees.
- Assist in developing training materials, guides, and documentation.
- Monitor attendance, performance, and feedback from training sessions.
- Ensure training programs are aligned with company standards and client requirements.
- Track and maintain training records, reports, and evaluations
- .
- Support trainers and managers with logistics, communication, and follow-up.
- Contribute to continuous improvement of training processes and tools.
Qualifications
- Bachelor’s degree in Business, Human Resources, Education, or a related field.
- 2–3 years of experience in training coordination, HR, or administration, ideally within a call center or outsourcing/offshoring environment.
- Strong organizational and time-management skills.
- Excellent written and verbal communication abilities.
- Proficiency in MS Office and familiarity with Learning Management Systems (LMS) is an advantage.
- Ability to work independently and manage multiple tasks in a remote environment.
- Fluency in English is required; Arabic is a plus.
What’s Offered
- Full-time remote role open across the MENA region.
- Competitive compensation package.
- Opportunity to work with an international call center services provider.
- Professional development and growth opportunities within the company.
- Inclusive, collaborative, and supportive remote work culture.
Apply Now
If you are passionate about training, coordination, and supporting employee growth, we encourage you to apply and contribute to the success of a dynamic offshoring call center company.
