Summer Training & Jobs | SEO TITLE: فرصة قيادية في القاهرة – مطلوب قائد فريق عمليات بخبرة في مراكز خدمة العملاء

الرئيسية الوظائف

Operations Team Leader

ACC is hiring an Operations Team Leader for English account. Role Description The Operations Team L...

منذ سنة عمل كلي egybt 571

قدم الآن

المكان

egybt

نوع العمل

عمل كلي

الخبرة

0-1 سنوات

الراتب

not

الملخص الوظيفي

ACC is hiring an Operations Team Leader for English account.

Role Description

The Operations Team Lead will be responsible for the following:

managing day-to-day operations.
ensuring customer satisfaction,
analyzing data and generating insights,

managing a team of individuals, and facilitating effective communication within the team and with clients.

Qualifications

Bachelor's degree, 5 years or longer experience with a large customer service center; two-year or longer experience in call center service team management and on-site management;
Proficiency in Microsoft Office;
Patience, a strong sense of service and responsibility;
Resilience under work pressure and smooth adaptation to customer schedule.

For more information, send your CV to 01501969794 mentioning TL in the message

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