About The Role

We’re looking for a Pharmacy Operations Specialist to support and enhance Chefaa’s day-to-day order fulfillment. From confirming patient and provider details to ensuring smooth coordination across departments, you’ll play a key role in delivering a seamless experience for our users. If you're a pharmacy graduate with strong communication skills and a passion for operational excellence, this role is for you.

Responsibilities

• Responsible for fulfilling Chefaa day-to-day orders Including following up with patients and providers for order confirmation or handling any issues.
• Provide feedback related to providers within our network.
• Follow up with our customers through Chefaa channels, answer questions, and resolve their issues.
• Support operations flow through Chefaa’s tools.
• Coordinate with different departments to achieve optimal quality across operation flow.
• Optimize operational processes and procedures for maximum efficiency while maintaining quality standards.
• Provide recommendations and suggestions for improvements in any aspects relating to operation flow.
• Perform additional duties where needed.
  
  

Requirements

• A Bachelor's degree in “Pharmacy” is a must preferably 2023 grad
• 6 months -1 year of experience in a similar role.
• Insurance experience is a plus.
• Cosmetics experience.
• Knows OTC.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Detail-oriented mindset with a commitment to accuracy and thoroughness.
  

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