Overview

This role is responsible for establish and lead a new team, playing a key role in providing and interface between SC customers and internally to support to Make & Move operations, supporting the UK SC Operations in daily business, as well as supporting on tasks linked to cost control, logistic and operation systems support, operational incident management & regulatory. In addition, the lead will play a key role within the wider team to bring together simplification of processes, looking for continuous improvements and ways to improve the GBS deliverables for UK markets.

Responsibilities

• The main accountabilities of the role are to Lead of the Supply Chain UK and NWE Make and Move support Service team :
• Provide and interface between BU customers and internal for Support services
• Managing the day-to-day activities of the team to ensure satisfactory service level
• Develop winning relationships with key stakeholders within the Cluster SC function and relevant German BU teams, embedding GBS services within the organization
• Accountable for YOY functional performance improvement
• Act as a point of contact and trusted business partner for Supply Chain team, participating in standard operational review calls with key stakeholders and Business Leaders
• Problem solving and performance improvement
• Support the HUB Lead with all initiatives to improve GBS service offerings
• Leading and coaching team members in their technical capabilities development.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members, set clear team goals
• Conducting training of team members to maximize their potential, provide coaching
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team
  
  

Qualifications

للتقديم الان

• Fluency in English (written and spoken C1)
• Bachelors in Business / Accounting /Economics / Statistics / Mathematics / Engineering
• 3 years experience demonstrated via managing and coaching a team
• SC Operational business management knowledge beneficial
• Ability to handle pressure and active problem solving skills
• Exceptional written and oral communication, adapting approach by situation and audience
• Demonstrated experience with MS Excel & Analytics tools