Company Description
We at Alorica are passionate about creating enduring customer relationships by developing experiences that elevate brands. As a full-service customer experience (CX) partner from strategy to execution, we combine proven performance, industry-leading expertise, and the right technology to deliver real results and unlimited possibilities. We are known for pioneering exceptional customer experiences, challenging conventions, and staying true to our values of integrity and authenticity. Our global team consists of 100,000 professionals across 17 countries, serving over 250 brands in more than 75 languages. If you're curious, creative, connected, and committed, explore our career opportunities at alorica.com/careers.
Role Description
This is a full-time, on-site role for a Travel Advisor based in Giza. The Travel Advisor will be responsible for handling day-to-day travel arrangements, providing excellent customer service, and ensuring customer satisfaction. The role involves communicating effectively with clients, booking travel accommodations, and managing travel itineraries.
Qualifications
- Skills in Customer Satisfaction and Customer Service
- Excellent Communication skills
- Experience in Travel Arrangements and Travel Agency operations
- Ability to work collaboratively with a team on-site
- Strong organizational and time-management skills
- Knowledge of travel-related software and tools is a plus
