Job Title: Bilingual Receptionist (French/English)
Location: Dubai, United Arab Emirates
Full Time
Company Overview:
Marketing Management is a leading full-service marketing agency specializing in the travel and tourism sector. With over two decades of experience, we pride ourselves on delivering results-driven marketing, lead generation, and sales solutions to our clients. Our dedicated team, deep industry experience, and commitment to our clients' success set us apart. We offer an all-in-one solution for businesses looking to grow, and when we partner with a client, we are fully committed to their growth by offering market exclusivity.
Job Summary:
We are seeking a professional and friendly Bilingual Receptionist to be the first point of contact for our company. The ideal candidate will be fluent in both English and French and will be responsible for greeting clients and visitors, answering and directing phone calls, and performing a variety of administrative and clerical tasks. As the face of AFW Marketing Management, you will play a crucial role in shaping the first impression of our company.
Responsibilities:
Greet and welcome guests as soon as they arrive at the office.
Direct visitors to the appropriate person and office.
Answer, screen, and forward incoming phone calls in both English and French.
Provide basic and accurate information in-person and via phone/email.
Receive, sort, and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Order office supplies and keep an inventory of stock.
Update calendars and schedule meetings.
Arrange travel and accommodations, and prepare vouchers.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Qualifications and Skills:
Fluency in both English and French is mandatory.
Proven work experience as a Receptionist, Front Office Representative, or similar role.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Hands-on experience with office equipment (e.g., fax machines and printers).
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
Customer service attitude.
A high school degree; additional certification in Office Management is a plus.
What We Offer:
A professional and dynamic work environment.
The opportunity to be part of a leading company in the travel and tourism marketing industry.
A role where you can make a real impact and contribute to our company's success.
Competitive salary and benefits package.
