Company Description
Sutherland is a global leader in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We partner with world-class brands to deliver exceptional customer experiences and business process excellence. Powered by our foundation in Digital Engineering, we drive innovation, enable scalable transformation, and help businesses thrive in a rapidly changing market. Learn more at www.sutherlandglobal.com
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Role Description
We are seeking Customer Support Associates to join our team in Cairo. This is a full-time, on-site role where you will be responsible for assisting customers, answering inquiries, and ensuring an excellent service experience. As a Customer Support Associate, you will interact with customers through various channels, resolve issues effectively, and uphold Sutherland’s high standards of service delivery.
Qualifications
- Strong customer support and customer service skills
- Excellent communication and interpersonal abilities
- Problem-solving mindset with attention to detail
- Ability to work on-site in Cairo
- Previous experience in a customer service or support role is an advantage
- A bachelor’s degree in any field is preferred, but not required
