🌟 Operations Manager – 🌟 Cairo Office
🌟 Company: Try-GC (Grand Community)
🔈 About the Role
We are seeking a highly experienced Operations Manager to lead and optimize daily operations across multiple shifts. The ideal candidate has a proven track record in team leadership, process development, and international coordination, with the ability to drive efficiency, performance, and growth in a fast-paced, global environment.
🎯 Key Responsibilities
- Shift & Operations Management: Oversee three operational shifts, ensuring seamless daily performance.
- Staffing & Rosters: Build, monitor, and optimize rosters and rotations for maximum efficiency.
- Team Development: Train, mentor, and evaluate team members to drive accountability and professional growth.
- Performance & KPIs: Develop, track, and report on operational KPIs across departments.
- Global Coordination: Collaborate with GC’s international offices to align strategies and achieve company-wide objectives.
- Incentives & Motivation: Design and implement incentive systems to boost performance and morale.
- Strategic Planning: Develop and execute growth strategies to scale operations.
- Efficiency & Cost Control: Drive productivity improvements while maintaining cost-effectiveness.
- Crisis Management: Lead contingency planning and ensure business continuity.
Reporting:
Daily: Provide management with shift performance, KPI updates, and challenges.
Weekly: Deliver comprehensive reports on performance, efficiency gains, staffing, and global alignment outcomes.
🚨 Requirements
- 7–10 years of proven experience in operations management, shift planning, and marketing/operations support.
- Strong background in managing multi-shift operations, staff rotation, and roster optimization.
- Demonstrated success in achieving 95%+ fulfillment of operational requirements.
- Experience building teams, processes, and structures that scale.
- Skilled in coordinating with international offices and aligning global objectives.
- Proven ability to manage multiple departments, set KPIs, and design incentive systems.
- Strong reporting and analytical skills with a data-driven decision-making approach.
- Ability to thrive under pressure and lead in a fast-paced, multinational environment.
- Excellent problem-solving, communication, and leadership skills.
- Language: Fluent English (spoken and written).
❗️ Preferred Added Valu
e- Experience with tech-driven operations (CRM, ERP, or workflow automation)
.- Knowledge of scaling operations in multinational organizations
.- Strong people-management and conflict-resolution skills
.- Background in sales support, marketing operations, or client services
.
📍 Location: Cairo (On-site
)Apply No
wEmail: [email protected]
mWhatsApp: 0104055599
5Submit your CV by email (preferred) or via WhatsApp
.Please include your CV and the subject line: Operations Manager – Cairo
.
#WeAreHiring #OperationsManager #CairoJobs #EgyptJobs #TeamLeadership #ProcessImprovement #JoinOurTeam #BusinessOperation
