Job Description
DXC Technology Egypt is looking for a skilled Microsoft Dynamics 365 Retail Technical Consultant with strong experience in POS (MPOS/CPOS) architecture and customization. You will play a key role in implementing and extending Microsoft D365 Commerce solutions across global retail clients. This includes hands-on development and technical design for in-store systems, POS customizations, and integrations with ERP, payment gateways, and third-party systems.
As a core member of our delivery team, you will collaborate with functional consultants, architects, and business stakeholders to provide scalable and robust technical solutions tailored to the retail domain.
Responsibilities
- Maintain strong client relationships through value-driven consulting, stakeholder engagement, and proactive support
- Lead the technical development and customization of Microsoft Dynamics 365 Commerce (Retail) and POS systems (MPOS/CPOS)
- Configure and extend Store Commerce, Hardware Station, and peripheral integrations (printers, cash drawers, scanners, card readers, etc.)
- Develop and maintain POS customizations using the Commerce SDK, TypeScript, JavaScript, and .NET
- Implement integrations between POS and backend systems such as ERP, payment gateways, fiscal printers, loyalty systems, and eCommerce platforms
- Design and deploy offline-first architecture for POS scenarios and ensure high availability and performance
- Collaborate with functional consultants to understand business requirements and convert them into technical designs and FDDs
- Work with Azure DevOps and Lifecycle Services (LCS) for source control, build/release pipelines, and deployment management
- Support end-to-end testing, performance tuning, and go-live deployment for retail and POS solutions
- Participate in code reviews, enforce best practices, and maintain technical documentation
- Provide Level 3 support for POS issues post-go-live and ensure smooth operations across store networks
Desired Skills And Qualifications
- 5+ years of experience in technical development with Microsoft Dynamics AX Retail or Dynamics 365 Commerce (Retail)
- Strong development expertise in POS solutions (MPOS/CPOS) using Commerce SDK, C#, TypeScript, JavaScript, and .NET Core
- Experience configuring Store Commerce, Hardware Station, Retail Server, and Retail Channel components
- Proficient in integrating third-party systems including payment providers, eCommerce platforms, and fiscal compliance tools
- Hands-on experience with deployment tools (LCS, Azure DevOps), environment management, and performance diagnostics
- Strong understanding of omnichannel retail architecture, store operations, and customer engagement workflows
- Experience working with data entities for retail (products, assortments, prices, discounts, registers, etc.)
- Knowledge of security roles, offline sync, and store database operations in distributed retail environments
- Prior experience working with regional or global retailers preferred
Nice To Have Skills
- Experience with Power Platform (Power Apps, Power Automate) in the context of retail use cases
- Familiarity with ISVs and add-ons like LS Retail or localized fiscal integration tools
- Exposure to D365 eCommerce and unified commerce implementations
- Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate or similar
Soft Skills
- Strong analytical and debugging skills with attention to performance and reliability
- Excellent communication and collaboration skills with cross-functional teams
- Ability to work in a fast-paced delivery environment with tight deadlines
- Proactive, detail-oriented, and focused on delivering high-quality technical solutions
- Strong problem-solving mindset and customer-oriented approach
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