IT Help Desk

Job Details Experience Needed: 0 To 2 Years Career Level: Entry Level (Junior Level / Fresh Grad) E...

منذ سنة عمل كلي Egypt 388
قدم الآن
المكان

Egypt

نوع العمل

عمل كلي

الخبرة

0-3 سنوات

الراتب

غير معروض

الملخص الوظيفي

Job Details

Experience Needed:0 To 2 Years
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Not Specified
Salary:Confidential, Bonus

Skills And Tools:

Job Description

  • Serve as the first point of contact for employees seeking technical assistance over the phone or email
  • Direct unresolved issues to the next level of support personnel
  • Record events and problems and their resolution in logs

Job Requirements

  • 0:1 year experience as a help desk
  • Tech savvy with working knowledge of CCNA - MCSA 
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Customer-oriented and cool-tempered
  • BSc/BA in IT, Engineering or relevant field - Class 2023:2024
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