Job Details

Experience Needed:More Than 1 Year

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:High School (Or Equivalent)

Salary:13000 To 13000 AED Per Month, 3500 EGP

Job Categories:

• Customer Service/Support

Skills And Tools:

Strong Communication skills in English and Arabicone year experience in call center agentCommunicationCustomer ServiceCustomer SupportCall Center

Job Description

 

IBT: No. 1 BPO Company in Middle East is growing and we want you to grow with us.

 

If you are passionate about communication, driven by results and ready to be part of a dynamic, fast-paced environment, we are ready for you.

•       Competitive Salary 
  ·     World-Class Training
  ·     Growth Opportunities 
  ·     Collaborative Team Culture 
  ·     Work-Life Balance 
  ·     Learning & Development 
  ·     Global Exposure 
  ·     Recognition & Rewards 
  ·     Inclusive Workplace

Job Requirements

• Candidates should have strong spoken & written communication skills in both Arabic & English
• Ability to handle calls, chats and emails in a professional manner.
• Follow up on open cases and see them to closures.
• Escalate necessary cases to respective teams as and when needed.
• Willingness to work in shifts as this will be 24 * 7 operations.
• Minimum 1 year call center experience needed.
• Candidates who are available to start immediately will be considered.
• Salary is EGP 13000 Fixed + EGP 3500 Performance Based Incentives
   
• Job location - Egypt. This will be WFH for now but will move to office soon.
• Candidate should have a Windows 10 or above Laptop & a headset along with Good Internet Connection.
• Salary is in Egyptian Pounds - 13000 EGP + 3500 EGP Incentive (based on your Performance.)

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