Job InfoWe are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware and software issues.You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.To ensure success as a Desktop Support Engineer, you should have extensive knowledge of home and office systems,good problem-solving skills, and high-level interpersonal skills. A top-class Desktop Support Technician provides fastand effective support for clients experiencing basic hardware and software issues.Desktop Support Engineer ResponsibilitiesResponding to client support requestsContacting clients to find out the nature of the problemTraveling to the client’s location or connecting via a remote linkTroubleshooting hardware and software issuesInstalling and maintaining hardware and computer peripheralsInstalling and upgrading operating systems and computer softwareTroubleshooting networking and connection issuesAdvising on software or hardware upgradesProviding basic training in computer operation and managementCompleting job reports and ordering suppliesDesktop Support Engineer RequirementsBachelor’s degree in Computer Science or Information Technology (or equivalent experience certificate)Proven work experience as a Desktop Support Engineer or Support TechnicianAdvanced knowledge of computer hardware systems, chipsets, memory modules, and peripheralsKnowledge of popular operating systems, software applications, and remote connection systemsAbility to solve complex hardware and software issuesAbility to travel and work after hours when necessaryExcellent interpersonal skillsGood written and verbal communication skillsApply NowAnd we'll get back to you within 48 hours.Full Name*Email Address*Phone Number *Description *Upload Resume *
