Job Details

Experience Needed:1 To 3 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Bachelor's Degree

Salary:Confidential

Job Categories:

• Customer Service/Support

Skills And Tools:

CommunicationCustomer ServiceProblem SolvingCRM SoftwareAttention to DetailTime ManagementTeamworkProduct KnowledgeConflict ResolutionMultitasking

Job Description

• Meeting and greeting clients ,  handles inquiries about Products and showroom services.
• Keeping the reception area tidy , Answering any Inquires via phone calls and WhatsApp. messages.
• Assisting with a variety of administrative tasks including, responding to emails and Complaints.
• Create Job Orders on CRM ,Follow up All Open Orders to be closed and Contact with Specific department to be closed On time.
• Processing bills and helping clients or customers if they have any questions about their

• charges.
• Organizing Files For billings , Customer Client and records , etc.
• Responding to all customer inquiries in a polite and timely manner .

 

Job Requirements

•  Bachelor’s degree or equivalent experience in a related field.
• 1-3 years of experience in customer service or a similar client-facing role.
• Experience in a similar field are typically necessary, such as in after-sales service or customer care. 
• Proficiency with Customer Relationship Management (CRM) systems is essential for tracking customer interactions and service. 
• Familiarity with Microsoft Office Suite is a common requirement. 
• Strong verbal and written communication skills are crucial.
•  Strong organizational and time-management abilities are necessary for managing complex service operations. 
• A collaborative attitude and ability to work effectively within a team are desired. 
•  A willingness to learn and adapt to new processes and technologies.
• Commitment to delivering high-quality service and maintaining customer satisfaction.

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