Sales Administrator – Egypt
Employer Overview
A global industrial manufacturer specializing in advanced insulation materials for thermal, acoustic, and fire protection applications. The company operates across multiple sectors, including construction, HVAC, and energy, offering high-quality, innovative solutions that meet international standards and client needs.
Job Summary
The Sales Administrator will play a key supporting role in the sales process by managing documentation, coordinating between departments, and ensuring timely and accurate communication with clients and sales engineers. The role requires strong organizational skills, attention to detail, and proficiency in handling administrative tasks within a fast-paced, customer-focused environment.
Key Responsibilities
- Collect, log, and monitor all incoming sales requests and inquiries from clients and sales engineers.
- Prepare and update service proposals, quotations, and related documentation.
- Coordinate the internal approval process for service offers and agreements.
- Track the progress of sales opportunities and service orders, ensuring timely follow-up and delivery.
- Maintain close communication with sales engineers to ensure accurate client updates and documentation.
- Coordinate with finance, operations, and customer support teams to ensure smooth service delivery.
- Maintain an up-to-date record of clients, proposals, and contracts in CRM or ERP systems.
- Generate regular reports on sales performance, pipeline status, and order progress.
- Support the preparation of sales presentations, tenders, and client communications.
- Perform general administrative duties to support the sales department’s daily operations.
- Bachelor’s degree in Business Administration, Commerce, or a related field.
- 2–3 years of experience in sales coordination, administration, or customer service, preferably in an industrial or manufacturing environment.
- Excellent communication and organizational skills.
- Strong attention to detail and accuracy in documentation.
- Ability to prioritize tasks and work under pressure.
- Proactive and team-oriented mindset.
- Familiarity with sales documentation processes, quotation preparation, and order tracking.
- Understanding of CRM or ERP systems for managing client and order information.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with CRM or ERP software (SAP, Oracle, or similar) is an advantage.
- Fluent in English and Arabic (spoken and written).
- Ability to multitask and handle multiple requests simultaneously.
- Strong analytical and reporting skills.
- Capable of maintaining confidentiality and professionalism in client communications.
