The Role
We are seeking a full-time Operations Manager focusing on the management of the property’s operational aspects within the Property and Facilities Management department. The ideal candidate wu for a conscientious and driven Operations Manager to join our thriving Property Management team. The successful candidate will have a proven track record in managing the operations of a property.
Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
Key Responsibilities
- Coordinate and manage all activities of the operational subcontractors (security, cleaning, fire, pest control, landscaping, and others)
- Cooperate with other departments (e.g. financial, marketing, technical)
- Liaise with tenants, to manage their ongoing operational and technical requests.
- Manage the operational part of service charge budget and prepare recommendations for improvement.
- Provide operational data, analysis as required to by Department Head
- Manage proper handovers of the Units and any systems from or to Tenants and other users, and contractors.
- Manage all ongoing operational issues to ensure smooth and continuous operations of the property.
- Controlling & ensuring tenants compliance with provisions of their leases e.g User, Building regulation, repair & maintenance, health & safety.
- Management of tenant’s operational “complaints”.
- Manage and ensure fulfilment of third-party contractor’s contractual obligations to ensure smooth operation, repairs etc.
- Control of working practices of contractors in the property
- Manage units' debts, penalties and sales reports escalation.
- Managing the tendering or re-tendering of any operational service required at the property.
Skills, Knowledge And Experience
- Experience: at least 4-5 years in FM or Operational management
- Strong operational and facilities management skills
- Conflict resolution and tenant relationship management
- Attention to detail and ability to multitask in a high-pressure environment
Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
