Job Role
We are seeking a skilled SAP Consultant to join our IT department, that mainly contributes and consults with his team at different phases of internal company projects including discovery, solution generation, design/architecture and the detailing of the overall process. The role involves recommendation, configuration, evaluation and deployment of high-quality solutions that enable our internal clients to meet the changing needs of the automotive business landscape.
Job Responsibilities
- Diagnose reported issues and try to resolve them using available information resources and researches.
- Escalate unresolved issues or those requiring urgent attention to concerned consultant or Senior consultant.
- Learn and understand the Business & IT environments including; understanding business processes, automotive and Al-Mansour businesses, SAP, assigned modules and the implementation of assigned SAP module/s.
- Participate in the development and update of user manuals.
- Participate in the on-the-job training and preparation and update of training materials to end users.
- Prepare activity reports.
- Respond to requests for support/assistance in person, via phone or electronically.
- Stay current with system information, changes and updates.
- Track requests and document resolutions.
Education
Bachelor Degree in Computer Science or Information Technology
Required Qualifications & Skills
Minimum Qualifications:
ITI Diploma in Software Engineering, ERP Track, in one of SAP Modules is an advantage.
Minimum Experience:
- 3-5 years of experience in implementing ERPs (preferably SAP).
- Exposure to the automotive industry is a significant advantage.
- Exposure to SAP IS-Automotive is a plus.
Job specific Skills:
Good interpersonal, communication and presentation.
- Customer orientation (show a service attitude).
- Problem analysis & solving.
- Self-initiation and -motivation.
- Reliable and quality oriented.
- Fast learner.
- Team player,
- Good knowledge of business English in word and writing.
- Flexible and is able to work extended hours or out of regular working hours when needed.
