- Primary interface between Lean management and the business areas, implementing lean principals in business units.
- Lead and manage various aspects of E2E Journeys Assessment, including diagnostics, re-design, and implementation
- Perform lean sustain for relevant departments in the bank where Lean is deployed Ensure that each role involved in the E2E process has clearly defined responsibilities within the journey.
- Identify any gaps in skills or knowledge that may be hindering performance and recommend relevant training to address these gaps and improve overall productivity.
Lead and facilitate the governance framework by overseeing and improving organizational procedures and job functions.
- Detailed Diagnostic report with quality findings and recommendations
- E2E Project management and Adherence to Project timelines
- Reduction in Lean waste thereby improving CX and internal efficiencies.
- Ensuring project outcome is measurable and achieved.
- Align improvements with digital vision of the organization
- Interact, engage and manage expectations up to DR of GH level.
- Execute the scope of projects by analyzing existing procedures and recommend To-be proposals for improvement.
- Use a combination of quantitative data (Productivity metrics, Task completion times, Rework) and qualitative assessments (feedback from stakeholders and subjective evaluations) to evaluate the capacity and productivity of the individual to perform a certain task of E2E process.
- Facilitate improvement roadmaps by analyzing organizational workflows and suggesting enhancements to ensure seamless integration of technology.
- Leverage data analytics to furnish decision support on areas for improvement and optimization.
- Conduct study of various work streams and harness technological tools to augment organizational processes and methods for improved TAT and user experience
- Minimum experience of atleast 6-8 years in the field of Process reengineering, Lean - Six sigma , Business Analyst, Change Management.
- Understanding of Project Management, Frameworks, documentation standards, Lean approach and methodology.
- Ability to prepare all project related artifacts. Viz Project plan, charter etc
- Assess effective use of technology to streamline tasks of individuals involved in a process to resolve organizational problems.
- Strong Analytical ability and Interpersonal skills
- Certified Lean Six Sigma Green Belt or Business Analyst
The leading financial institution in MENA
While more than half a century old, we proudly think like a challenger, startup, and innovator
in banking and finance, powered by a diverse and dynamic team who put customers first.
Together, we pioneer key innovations and developments in banking and financial services.
Our mandate? To help customers find their way to Rise Every Day, partnering with them through
the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.
We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.
