To supervise & lead the performance of the BYD retail sales team across stores and pop-up locations, ensuring achievement of sales targets, delivery of exceptional customer experiences, and execution of operational excellence in line with BYD brand standards.

What you will need:

Team Leadership/Supervision & Performance

Lead, coach, and motivate a team of Sales Executives to achieve individual and team sales targets.

Monitor daily performance metrics including leads, test drives, and conversions.

Conduct regular performance reviews and provide constructive feedback and development plans.

Customer Experience Management

Ensure consistent delivery of a premium customer journey across all touchpoints.

Resolve escalated customer issues and support the team in complex sales negotiations.

Champion a customer-first culture and ensure alignment with BYD brand values.

Operational Management

Oversee daily operations of retail stores and pop-ups, ensuring readiness, cleanliness, and compliance with visual merchandising

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