Company Description
Wastco Tours “World Aviation Services”, established in 2006 and registered with the Ministry of Tourism under License no. 1500A, is a full-service tour operator and travel agent. With a network of offices across Egypt, including Cairo, Alexandria, Luxor, Sohag, and Mansoura, we provide exclusive quality services to our clients. Wastco has strong working relationships with airlines, hotels, and Nile cruises, making it easy to plan trips and discover destination ideas. As one of the leading outbound tour operators in Egypt, we offer travel services to individuals, groups, and corporate companies, including approved processing of UAE tourist and transit visas
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Role Description
This is a full-time on-site role for a Travel Consultant – Flight Booking Specialist located in Qesm El Giza. The Travel Consultant will be responsible for managing travel arrangements, booking flights, handling reservations, and providing excellent customer service. Day-to-day tasks include consulting clients on travel plans, coordinating with travel suppliers, processing bookings, and ensuring all travel documentation is accurate and up to date.
Key Responsibilities:
- Specialize in airline ticket bookings and issuance using GDS platforms such as Amadeus and Sabre.
- Manage all travel-related requests including flight bookings, hotel reservations, and travel insurance
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- Prepare and process visa documentation for both walk-in clients and corporate accounts.
- Ensure high standards of customer service and maintain client satisfaction.
- Handle customer inquiries and resolve complaints promptly and effectively.
- Stay updated with airline policies, fare rules, and travel regulations.
Job Requirements:
- Experience: Minimum of 3 years in the travel and tourism industry, with a strong background in flight booking and ticketing.
- Systems Knowledge: Proficient in Amadeus, Sabre, and other GDS platforms.
- Software Skills: Good command of Microsoft Office applications.
- Languages: English – Very Good (both written and spoken).
- Personal Attributes:
- Supportive and hardworking.
- Strong leadership and communication skills.
- Creative, solution-oriented, and customer-focused.
