Splendid Travel, a leading Destination Management Company with over 23 years of experience across Egypt, the UAE, and Saudi Arabia, is seeking a highly skilled Operations Supervisor to join our Cairo team.
The ideal candidate will have a proven track record in incoming tourism operations, demonstrating leadership, problem-solving, and communication excellence.
Responsibilities:
- Supervise and coordinate all daily operations activities.
- Manage communication between the operations and traffic teams.
- Handle clients’ requests and resolve any service-related issues effectively.
- Negotiate with hotels, suppliers, and service providers to secure the best conditions.
- Monitor performance and ensure smooth execution of programs and itineraries.
- Maintain professional communication with clients, management, and team members.
Requirements:
- Minimum 12 years of experience in incoming tourism operations.
- Fluent in English and Spanish (Portuguese is an advantage).
- Strong leadership, negotiation, and problem-solving skills.
- Excellent upward and downward communication abilities.
- Presentable, punctual, and flexible.
- Deep understanding of the tourism market and competitors.
- Team-oriented, committed, and devoted to excellence.
- Preferably residing in Heliopolis or nearby areas.
We Offer:
- A professional and supportive work environment.
- Competitive salary package based on experience.
- Opportunity to grow within a reputable international company.
If you meet the above qualifications and are passionate about delivering exceptional travel experiences, please send your updated resume to [email protected]
- with the subject line Operations Supervisor – Cairo Office.
