We’re Hiring: Client Success Specialist (Revenue Management Focus)
Location: Remote | Type: Full-Time
Are you passionate about driving revenue growth and building strong client relationships?
We’re looking for a Client Success Specialist with hands-on revenue management experience ideally with PriceLabs or similar dynamic pricing tools to help our clients optimise performance and achieve consistent results.
What You’ll Do
- Manage and support client accounts, ensuring top-notch service and strong retention.
- Oversee revenue performance, using tools like PriceLabs to analyse pricing and demand trends.
- Collaborate with the operations and finance teams to maximise occupancy and ADR.
- Identify up-sell opportunities and provide data-driven recommendations for improvement.
- Serve as the main point of contact for assigned clients, proactive, responsive, and results-oriented.
What We’re Looking For
- Proven experience in Client Success, Account Management, or Revenue Management.
- Strong knowledge of PriceLabs, Wheelhouse, Beyond Pricing, or similar systems.
- Excellent communication and relationship management skills.
- Analytical mindset, confident in interpreting data and presenting insights.
- A proactive problem solver with a “client-first” approach.
