About Us :

• Mohammed Amin, a passionate cultural explorer, has spent over two decades uncovering Egypt’s ethnic crafts and the artisans who create them. 
• Together with designer Naila El Shishiny, founder of Markaz, he reimagines traditional Egyptian crafts with a modern, stylish touch. 
• Markaz supports local artisans across Egypt, blending diverse craft traditions into unique handmade products that celebrate cultural identity and social impact.

• Provides the customer with the brand journey and story during the sales process.
• Acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service.
• Ensure high levels of customer’s satisfaction through excellent service.
• Assist customers with product information and sales transactions/payments (in store and online through WhatsApp, website or social media channels).
• Cross-sell and up-sell products to maximize purchase value.
• Deal with all issues that arise from customers & Meet sales goals.
• Complete store administration including inventory, receiving and labeling products and product transfer between branches.
• Maintain outstanding and updated store inventory and warehouse condition according to set system.
• Assist team in creating written inventory and sales training manual.
• Maintain visual displays of products.
• Report on buying trends and customer needs and prepare sales reports as needed. Report on store traffic and maintain updated customer database.
• Propose innovative ideas to increase store traffic.
• Report on store required maintenance.
• Direct and supervise showroom support staff.
• Additional duties as may be needed