Job Responsibilities: Monitoring the new contracts on Huawei systems, Follow with the head quarter team. Send shipping document to billing team. Create shipment plan and follow up with the plan status...
Consulting with IT managers and other departments as required. Providing IT assistance to staff and...
Consulting with IT managers and other departments as required.
Providing IT assistance to staff and customers.
Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
Monitoring hardware, software, and system performance metrics.
Updating computer software. as well as upgrading hardware and systems.
Skills
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Proficiency in IT helpdesk software, such as Freshservice and SysAid.
Experience in documenting processes and monitoring performance metrics.
Job Responsibilities: Monitoring the new contracts on Huawei systems, Follow with the head quarter team. Send shipping document to billing team. Create shipment plan and follow up with the plan status...
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