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الرئيسية الوظائف

Community Management Specialist

Responsibilities: ∙ Communicates directly with fans to build strong relationships and establishes a...

منذ 8 أشهر عمل كلي SuadiArabia 345

قدم الآن

المكان

SuadiArabia

نوع العمل

عمل كلي

الخبرة

0-3 سنوات

الراتب

NOT

الملخص الوظيفي

Responsibilities:

∙ Communicates directly with fans to build strong relationships and establishes a visible external presence on both brand and community social channels

∙ Respond to customer comments and inquiries

∙ Respond to customers in a timely manner

∙Monitors social discussion and sentiment to identify common themes and conversations and report on Voice of Customers/sentiment and alert

in case of a trend

∙Coordinate with Clients SM Team as well as MBC Account Managers

∙Build relationships with Followers and Customers

Requirements:

∙ Minimum 1 year of experience in social media or chat accounts

∙Excellent interpersonal and presentations skills

∙Hands on experience with social media management

∙Attention to detail, critical-thinker and problem-solve

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