• ell and cross sell bank products and services to clients to achieve business targets.
• Open new channels to acquire new clients.
• Establish and develop relationships with branch clients to introduce the bank’s services in view of client needs and prepare call

• for potential and existing clients in view of the bank policies and standards.
• Handle and resolve customer queries in a timely manner.
• Ensure adherence to branch and regulator policies, recommendations and CBE regulations.
• Retain existing clients through focused relationship

• management activities.
• Prepare, and review all required reports and KYC forms to ensure that all transactions are adhered to the bank’s policies and procedures.
• Coach and assist the relationship officers to enhance productivity and achieve the set targets.
• 2 – 3 years of banking experience

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