Job description:
Job Summary
The Senior HR Officer will play a pivotal role in supporting both employees and management, ensuring the smooth operation of HR functions within the organization. This role will involve regular field visits to remote locations, acting as a key liaison between employees and HR, and ensuring alignment with organizational policies, support employee engagement initiatives, employee relations and assistance in the performance management process
Job Responsibilities
- Conduct regular HR visits to remote sites (showrooms, service center, Delivery & Installation) to support staff, resolve issues, and ensure policy compliance, report key findings weekly.
- Provide front-line consultation for employees and managers on
- a wide range of Human Resources functions including government and corporate policies and practices related to employment and performance management.
- Handle employee relations matters including investigations, conflict resolution and disciplinary actions.
- Support in designing and execute employee engagement initiatives and activities that foster a positive work environment and enhance employee satisfaction.
- Support the HR Manager and line managers in the performance management process.
- Work with line managers to create improvement plans for employees
- Conduct training needs analysis and coordinate learning and development initiatives.
- Conducts Exit interviews, analyze the turnover, and recommend retention strategy
- Prepares reports by collecting, analyzing
- , and summarizing data and trends.
Candidate Requirements
Education: Bachelor’s degree in human resources, Business Administration, or a related field.
Experience: Minimum of 2-4 years of experience in a similar HR role.
Skills:
- Strong knowledge of HR practices and labor laws.
- Excellent interpersonal and communication skills.
- Strong problem-solving and conflict resolution skills.
- Ability to handle sensitive and confidential information with discretion.
- Organizational and time management skills.
- Bilingual proficiency required – fluent in English and Arabic both written and spoken.
Personal Attributes:
- High level of integrity and professionalism.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- Proactive and adaptable to change.
- Strong customer service orientation.
