Tele-Sales Supervisor -

الرئيسية الوظائف

Tele-Sales Supervisor

Job Details Experience Needed: More than 3 years Career Level: Experienced (Non-Manager) Education...

منذ 9 أشهر عمل كلي Egypt 132

قدم الآن

المكان

Egypt

نوع العمل

عمل كلي

الخبرة

3-5 سنوات

الراتب

غير معروض

الملخص الوظيفي

Job Details

Experience Needed:More than 3 years

Career Level:Experienced (Non-Manager)

Education Level:Bachelor's Degree

Salary:Confidential, 0

Job Categories:

Skills And Tools:

Team Leadership Tele-sales Management Pharmaceutical Product Knowledge Problem Solving Communication

Job Description

Supervise and lead the tele-sales team to achieve and exceed sales targets for pharmaceutical products.
Monitor daily outbound and inbound calls to ensure high-quality customer interactions and adherence to sales scripts.
Develop and implement effective sales strategies, campaigns, and call scripts tailored to the healthcare sector.
Train, coach, and mentor tele-sales representatives to enhance their product knowledge, sales techniques, and customer service skills.
Analyze sales data, prepare performance reports, and present actionable insights to senior management.
Collaborate with the marketing and distribution teams to align tele-sales efforts with broader company objectives.
Handle escalated customer inquiries or complaints, ensuring prompt and satisfactory resolution.
Conduct regular team meetings to review progress, share best practices, and motivate staff.
Maintain up-to-date knowledge of pharmaceutical products, market trends, and competitor activities.
Ensure compliance with all relevant regulations, company policies, and quality standards.

Job Requirements

Proven experience as tele sales supervisor

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