Role Overview The Capacity Planning Analyst is responsible for the day to day activities of the Workforce Management team. This includes a variety of planning and scheduling activities, making appropr...
About the Job 🗓️ Working Days and Hours: Monday to Friday, 9 AM – 6 PM (UK Hours); Potential for Fl...
About the Job
🗓️ Working Days and Hours: Monday to Friday, 9 AM – 6 PM (UK Hours); Potential for Flexible Hours
📍 Location: Remote/Online
💷 Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)
Palm Outsourcing helps international companies find talent in Egypt.
Please note, we will only be considering excellent applicants with solid demonstrable experience. If you do not have clear and evidenced experience, you will be immediately rejected, so please do not apply.
Contrastingly if you feel you are a right fit relative to the requirements below, please proceed.
Opportunity Overview
Our client is a pioneer in TikTok Shop growth, helping consumer brands capture the social commerce opportunity at scale. They believe TikTok is where Facebook was in 2014, and social shopping will drive the majority of that growth. This role offers a unique opportunity to join the founding team of an agency built by serial entrepreneurs with 20+ years combined experience, working hand-in-hand with founders to build revenue-generating systems from the ground up.
Role Description
We're looking for an Operations Specialist to join our client's team. If you're a proactive, systems-minded operator who thrives on flawless execution, rapid learning, and building scalable processes in a fast-moving platform like TikTok Shop, this could be the opportunity for you. You'll play a crucial role in executing and optimising Affiliate Campaigns and LIVE Events, managing top-performing affiliates, and eventually leading a team beneath you. This position offers significant personal and professional growth within a founder-led, high-velocity environment.
Key Responsibilities
Strategic Execution – Work directly with founders to build and execute growth plans for client accounts and the business
Affiliate Campaign Management – Identify, manage and grow top-performing affiliates; ensure consistent campaign performance using existing SOPs
LIVE Event Operations – Manage end-to-end logistics, liaise with presenters, and perform post-production data analysis to optimise event performance
Process Improvement – Execute revenue generation processes flawlessly and proactively improve SOPs where appropriate
Team Leadership – Eventually manage and grow a team underneath you as the function scales
Minimum Qualifications
Operations Experience – 1-2 years in operations roles with demonstrable execution and process management
Rapid Learning – Ability to learn new platforms, tools and concepts quickly and apply them with minimal guidance
Bias to Action – Proactive mindset with a preference for moving quickly, testing and iterating rather than over-planning
Attention to Detail – Strong organisational skills and ability to manage multiple workstreams simultaneously
Communication Skills – Clear written and verbal English; comfortable liaising with external partners and internal stakeholders
Bonus Qualifications
TikTok Shop Experience – Prior exposure to TikTok Shop, social commerce platforms or creator economy operations
Data Analysis – Comfort with basic analytics tools and post-campaign reporting
Company Benefits
Top-of-the-market pay.
Remote working.
Potential for flexible hours.
Typically, we work with our own laptops, but if you need any extra gadgets to do your best work, we've got you covered.
Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.
Thank you for taking the time to apply, we look forward to reviewing your application.
Role Overview The Capacity Planning Analyst is responsible for the day to day activities of the Workforce Management team. This includes a variety of planning and scheduling activities, making appropr...
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