Lead daily sales performance—track vehicle sales, support non regular transactions during peak seasons, and ensure monthly and annual targets are achieved

•  Own the business plan—provide, analyze, and manage plans that drive operational targets set by centre management; course correct as needed

•  Monitor and elevate team results—evaluate performance and take corrective action with centre management to keep portfolios on track

•  Strengthen sales processes & customer care—promote standard procedures, resolve escalated complaints, and improve CSV (Customer Satisfaction/Engagement) outcomes

•  Coach for growth—develop Sales Executives and showroom staff through regular reviews (PDR) and targeted development actions

•  Ensure data quality—maintain customer data capture accuracy at all points of sale; leverage Connect reports for visibility

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