Job Title: Service & Operations EngineerLocation: DubaiSalary: AED 8,000 – 9,000Job Code: 027/001/197Industry: Water TreatmentWorking Days: Sunday – ThursdayJob Brief:The Service & Operations Engineer is responsible for the day-to-day operation, maintenance, troubleshooting, and optimization of various water and wastewater treatment systems. This role ensures consistent plant performance, delivers after-sales service, and supports clients with technical expertise across multiple treatment technologies.Job Responsibilities:Manage project and site operations for water treatment activities.Carry out all assigned water treatment jobs for customers.Liaise with sales teams, contractors, and suppliers to ensure smooth service delivery.Perform maintenance and commissioning of all water/wastewater treatment plants, including Clarifiers, Filtration, Softeners, UV systems, CU-AG Ionization, UF, EDI, RO, DM plants, Aeration, MBBR, and MBR.Troubleshoot plant issues and ensure timely resolution.Coordinate and manage activities on site, ensuring adherence to safety guidelines.Engage with clients, understand priorities, and manage expectations effectively.Conduct operation & maintenance activities and water parameters analysis.Coordinate with clients regarding installation readiness.Optimize plant performance to meet design commitments.Diagnose process-related issues and provide technical recommendations.Prepare method statements, checklists, and risk assessments for installation and commissioning.Generate regular reports including O&M, AMC, production, chemical consumption, and water analysis.Conduct site surveys and submit as-built condition reports for sales support.Apply and close work permits in adherence to safety protocols.Support process engineering activities for daily operations and monitoring.Handle materials, BOQs, and installation coordination with engineering teams.Conduct operational troubleshooting across UF, RO, MBR, DAF, MMF, Softener, UV, CU-AG Ionization, De-Ionization, Dialysis, CSSD, Pumps, domestic/grey water, and TSE treatment systems.Provide technical inputs for operating procedures.Commission and troubleshoot water treatment controllers, dosing systems, pumps, and sensors.Program and interface controllers to BMS/SCADA and electrical panels.Perform calibration of sensors: pH, Conductivity, Turbidity, ORP, Flow meters, and other online measurement devices.Maintain schedules and administrative reporting per company standards.Provide after-sales service support to existing and new clients related to water treatment chemicals.Job Requirements:Minimum 5 years of experience in water treatment O&M and troubleshooting.Strong hands-on expertise in RO, UF, MBR, MMF, DAF, Softener, UV, Ionization, Dialysis, CSSD, and similar systems.Strong O&M background, able to handle plant performance monitoring and optimization.Experience with chemical treatment programs and biological control measures.Skilled in troubleshooting dosing systems, sensors, controllers, and associated equipment.Knowledge of BMS/SCADA programming and Ethernet/IP communication.Strong analytical skills for water quality analysis.Valid Driving License preferred.Bachelor’s degree in Engineering (B.E/B.Tech).
