Job Title: Senior System Administrator – Microsoft Dynamics 365 & Infrastructure

Location : Cairo, Egypt (Travel up to 10% to Head Office)

Job Type: Hybrid / Remote

Role Summary:

We’re hiring a Senior System Administrator to manage and optimize the infrastructure supporting Microsoft Dynamics 365 Finance & Operations and related enterprise systems. You’ll ensure high availability, security, and performance of environments across on-premises and cloud platforms, while leading system upgrades, monitoring, and disaster recovery planning.

Key Responsibilities:

1) System Management & Maintenance

• Install, configure, and maintain D365 environments and supporting infrastructure (Windows Server, SQL Server, Azure resources).
• Monitor system performance and proactively resolve issues.

2) Security & Compliance

• Implement and maintain security policies, firewalls, and access controls.
• Conduct audits and vulnerability assessments to ensure compliance.

3) Backup & Disaster Recovery

• Develop and test backup and recovery plans.
• Configure Azure Backup and Site Recovery solutions.

4) User & Role Management

• Manage user accounts, permissions, and authentication mechanisms.
• Provide technical support and training for end-users.

5) Documentation & Reporting

• Maintain detailed documentation of configurations, processes, and troubleshooting steps.
• Prepare reports on system performance and resource utilization.

6) Collaboration & Leadership

• Work with cross-functional teams on IT projects.
• Mentor junior administrators and provide technical guidance.

7) Workflows & Handhelds

• Maintain workflows
• Maintain Handheld Terminals Permissions

Education:

Bachelor’s degree in Computer Science, Information Technology, or related discipline.

Experience:

• 7+ years in system administration roles.
• Hands-on experience with Microsoft Dynamics 365 environments, Azure services, and virtualization (VMware/Hyper-V).

Technical Skills:

• Windows Server, Active Directory, SQL Server.
• PowerShell scripting for automation.
• Network protocols (TCP/IP, DNS, DHCP).

Certifications:

• Microsoft Certified: Azure Administrator Associate.
• Microsoft Certified: Dynamics 365 Fundamentals (ERP/CRM).

Preferred Qualifications:

• Experience with Azure DevOps and Lifecycle Services (LCS).
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• Familiarity with compliance frameworks and security best practices.
• Exposure to hybrid cloud environments and enterprise-scale deployments.