Wuzzuf
IT Support & Office Administrator
Job Details Experience Needed: 3 To 6 Years Career Level: Experienced (Non-Manager) Education Level...
الملخص الوظيفي
Job Details
Skills And Tools:
Job Description
we are seeking a skilled and proactive IT Support & Office Administrator to join our Cairo team. We are looking for someone who can ensure smooth daily IT operations, provide hands-on support to our staff, maintain our IT infrastructure, and assist with essential administrative tasks that keep the office running efficiently
Key Responsibilities (IT Support):
- Provide Level 1 and Level 2 technical support to all office staff.
- Troubleshoot and resolve hardware issues (laptops, printers, Cisco switches/routers, etc.).
- Handle laptop formatting, software installation, configuration, and ongoing updates.
- Perform basic network support, monitor cabling, and ensure infrastructure health.
- Coordinate with external service providers and vendors when required.
- Prepare and submit weekly IT health-check and activity reports to management.
Administrative Responsibilities:
- Support day-to-day administrative and office operations.
- Assist executives with scheduling, documentation, and internal coordination.
- Manage office supplies, inventory, and general facility needs.
- Maintain smooth communication between the Cairo office and management teams.
Job Requirements
Requirements:
- 4–6 years of experience in ITIL V3 support or a similar IT technical role.
- Bachelor’s degree in computer science or a related field.
- Strong knowledge of Mac, Windows OS, Windows Server, Microsoft 365, and standard office applications.
- Solid understanding of networking infrastructure, cabling, and troubleshooting.
- Strong communication, organizational, and reporting skills.
- Ability to manage both technical and administrative responsibilities effectively.
- Professional, reliable, and solution-oriented mindset.
