· Responsible for reviewing the data on our platforms (Edu, Optimus)

· Act as a focal point between the studios and operations.

· Responsible for reviewing content and uploading videos, programs, and courses on Edyou and the Optimus platform.

· Coordinate academic timetables, classroom allocations, and faculty teaching schedules.

· Ensure timely publishing and online communication

· Monitor course registration, add/drop processes, and credit load compliance.

· Support curriculum delivery logistics in collaboration with Program Coordinators.

· Assist in tracking teaching loads, performance evaluations, and academic compliance.

· Maintain updated faculty files and course assignment.

- Oversight of quality to ensure lectures in used materials.

- Respond to student academic inquiries and operational issues.

- Assist with student academic advising coordination and petitions (withdrawals, deferrals, appeals).

- Support

graduation audits and clearance workflows.

· Maintain academic data using Student Information System (SIS) or LMS platforms.

· Prepare academic reports on enrollment, course utilization, and performance trends.

· Track and analyze academic operational metrics and service performance.

· Share suggestions and feedback for any new idea or solution to achieve company goals.

· Continuously improve and optimize the personal tutor placement process and supervision procedures.

Required Qualifications

· BSc in Business, Management, or related field.

· Business operations in a similar student support role (EdTech, Higher Education)

· 3 To 5 Years of experience.

· Extensive experience in an academic role.

· An understanding of the international education business.

• Strong organizational and time management skills
• Detail-oriented with high accuracy
• Problem-solving mindset
• Professional communication skills
• Teamwork and collaboration
• Integrity and discretion in handling confidential information
• Customer service orientation
  

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