📍Maadi
Key Responsibilities:
• Administer Jira Software and Jira Service Management at an advanced level.
• Design and maintain workflows, screens, fields, permission schemes, notification schemes, and issue types.
• Develop and maintain automation rules to streamline processes and reduce manual work.
• Configure dashboards, filters, reports, and boards for different teams.
• Integrate Jira with other systems using APIs, webhooks, and approved add-ons.
• Manage Jira add-ons and marketplace applications (e.g., ScriptRunner, Automation tools).
• Maintain system stability, performance, and security in line with best practices.
• Troubleshoot system issues and provide root-cause analysis with permanent solutions.
• Ensure proper data structures, naming conventions, and governance standards are enforced.
• Maintain documentation for system configurations, workflows, and integration points.
• Provide training and guidance to teams to ensure efficient use of Jira.
• Support continuous improvement initiatives and propose enhancements to optimize Jira usage.
Required Skills & Qualifications:
. 3–5 years of hands-on experience as a Jira Administrator / Jira Expert.
• Strong knowledge of the Atlassian ecosystem (Jira Software, Jira Service Management, Confluence).
• Proven experience designing and optimizing Jira workflows and automation.
• Strong understanding of system architecture, integrations, and API-based connectivity.
• Experience managing user permissions, schemes, roles, and global configurations.
• Ability to translate business requirements into scalable Jira solutions.
• Strong analytical and problem-solving skills.
• Excellent communication skills and documentation discipline.
