Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your Role And Responsibilities
- Assist in the design, development, and customization of Salesforce applications under the guidance of senior developers.
- Build and update Lightning Web Components (LWCs), Apex classes, triggers, and validation rules.
- Support configuration tasks including page layouts, flows, automation rules, and reports/dashboards.
- Participate in requirement-gathering sessions to understand business needs and translate them into technical tasks.
- Test and debug Salesforce solutions to ensure functionality, performance, and data accuracy.
- Support integrations with external systems using APIs (REST/SOAP), middleware, or platform events.
- Document development work, including technical specifications, test cases, and deployment notes.
- Collaborate with cross-functional teams (BA, QA, architects) to ensure solution alignment with project goals.
- Assist in deployments using CI/CD pipelines or change sets.
- Learn and apply Salesforce best practices for security, data management, and coding standards.
Required Technical And Professional Expertise
Professional Skills
- Strong problem-solving abilities and willingness to learn new technologies.
- Good communication and teamwork skills.
- Ability to understand business processes and translate them into technical solutions.
- Attention to detail, documentation, and structured thinking.
- Ability to work in a fast-paced, agile environment.
Technical Skills
(foundational knowledge, not mastery)
- Basic understanding of Salesforce platform concepts (objects, fields, relationships, automation).
- Familiarity with Apex programming and SOQL/SOSL.
- Basic exposure to Lightning Web Components (LWC) or JavaScript frameworks.
- Understanding of data modeling and database concepts.
- Awareness of APIs, integration basics, and JSON/XML formats.
- Knowledge of version control systems (e.g., Git) is a plus.
- Understanding of web technologies (HTML, CSS, JavaScript).
- Salesforce Trailhead badges or relevant coursework (preferred but not required).
