About The Job:



Collection agents act as liaisons between businesses and customers to
collect debts and resolve outstanding balances. Their responsibilities
include developing payment plans.





ROLES AND RESPONSIBILITIES:



• Creating and maintaining a list/database of prospect clients through profiling

• Implement strategic lead generation/prospecting campaigns with target businesses

• Analyze campaign results and refine the approach

• Answering potential clients questions and conducting follow-up calls.

• Identify key buying influencers within these prospects to determine budget and timeline

• Evaluating Leads through lead qualifications process & score .

• Follow up on leads and conduct research to identify potential prospects.

• Build and cultivate prospect relationships by initiating communications



• Manage data for new and prospective clients, ensuring all
communications are logged, the information is accurate, and documents
are attached to CRM System, as well as reporting and follow-up
activities meet the organizations requirements.



QUALIFICATIONS AND EDUCATION REQUIREMENTS :





• Good command of the English language (Fluent C1-C2)

• Excellent client service skills.

• Excellent written and verbal communication skills

• Good Knowledge of CRM Software

• Have a comprehensive knowledge of business processes and goals

• Good Knowledge of Data Analysis



• Graduate or undergrad (Full-time only)

• Solo Stable Landline Internet 10+ MB Download Speed and 3+ Upload Speed



• 4 GB Rams laptop or computer and a Functional (USB) Headset



OPERATION:





• Working hours 9 hours including 1 hour 10 minutes break

• Fixed days off (Saturday-Sunday)

• Shifts from 4 pm to 1 am (based on the time zone in US).







BENEFITS:





• Work from home



• Salary (5,000 Net) up to 14,000

• Paid 2 days training



• High career growth opportunity

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