Your Responsibilities:



Your responsibilities include, but not limited to:

• General administrative support: takes care of general
  administrative tasks and maintains the administrative processes also in
  case of absence of the line manager/team members.
• Interaction:
  Informs, advises and supports the team and associates from outside the
  team on processes, guidelines and services that are specific to the
  department.
• Work processes in own area of responsibility:
  Supports optimization of current processes and/or introduction of new or
  modified processes.
• Handling of administrative projects tasks
  with clearly defined content and time limitations. Acts as a team member
  for administrative projects & manages the administrative part of
  special tasks.
• Supervisory tasks: Guarantees a smooth
  adjustment to the job of new employees in the own area of
  responsibility. Takes over supervising for colleagues in the
  administrative area (e.g. apprentices, new employees etc.).
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• 
  Reporting of technical complaints / adverse events / special case
  scenarios related to Novartis products within 24 hours of receipt.
• Distribution of marketing samples (where applicable).
  
  
  
  
  
  

• 2-5 years of experience providing administrative support in a multinational company.
• Bachelors degree or equivalent.
• Excellent communication skills including a sound command of spoken and written English.

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